Med-spa vertical

Recover the consult requests & lapsed membershipsyou already paid for — before they churn to the practice down the street.

Resurvex reactivates the missed-call text-back leads, abandoned consult forms, and lapsed-membership revenue hiding in your EMR — with vertical-tuned SMS, email, and AI-voice follow-ups calibrated to med-spa compliance, until they reply, rebook, or archive.

See pricingSee how it works
$3,720
average revenue recovered per revived med-spa lead
9.8×
reply rate vs. cold recall blasts to lapsed members
38 hr
median time from import to first rebooked consult

The pipeline

Tuned for med-spa compliance, not generic recall blasts.

Every contact has a single state — Queued, Replied, Booked, or Archived — and the platform moves them through it deterministically. No human triage, no overlap, no over-messaging a patient who already replied.

  1. 01
    Import every consult, lead, and lapsed member you already have

    CSV paste, EMR export, ad-account pull, or webhook — Resurvex normalizes missed calls, abandoned consult forms, dead treatment-plan quotes, and memberships on the brink of lapsing into one reactivation pipeline.

  2. 02
    Classify by what the contact is actually worth to the practice

    Each contact is scored on treatment category, recency, lifetime spend, and prior intent signals — so high-value consult callbacks land in front of a human, not in a generic recall blast.

  3. 03
    Run vertical-tuned SMS, email, and AI-voice sequences

    A lapsed Botox patient sounds nothing like a lapsed membership on GLP — and never sounds like a roofer. Replies end the loop; non-replies keep stepping up on a cadence calibrated to med-spa compliance until they reply or archive.

  4. 04
    Route replies onto the right provider calendar

    Bookings land automatically on the operator’s existing calendar in the right room with the right provider, and every recovered dollar shows up on the dashboard in real time so the platform pays for itself on the first rebooked consult.

What we reactivate

The missed-call text-back & lapsed-client rebooking your front desk can’t get to.

Calendars are tight, providers are in the room, and a single recovered consult is worth months of software. These are the painful events this product reanimates.

Missed calls after hours
Recover the consult request that rang out at 9pm while the front desk was headed home.
Med-spa
Lapsed memberships & packages
Re-engage the patient whose series lapsed before they finished it — before they churn to a competitor.
Med-spa
Abandoned consult forms
Resurrect the lead who filled out the inquiry form, then went cold before anyone called back.
Med-spa
Dead treatment-plan quotes
Reach back to the patient who said "let me think about it" three months ago and never came back.
Med-spa
No-show rebookings
Get the no-show from last week back onto the books before their window lapses and you lose the slot to churn.
Med-spa

Questions med-spa owners ask

The stuff owners ask before they sign.

Anything not covered here — our team reads every email. Write us directly.

Ready when you are

One revived consult is worth more than this page.
Send the consult list you’ve been meaning to call back. We’ll show you what it’s worth before you pay anything.

See the med-spa tier on pricing — monthly subscription covers the platform, with an optional performance fee on the top tier that only kicks in when the recovered revenue is positive.

See pricingWe respond within one business day.