Recover the missed-call text-back & slow-window estimate revenueyou already paid for — before the homeowner calls a competitor.
Resurvex reactivates the after-hours ringouts, dead quotes, and lapsed maintenance-plan revenue hiding in your service software — with vertical-tuned SMS, email, and AI-voice follow-ups calibrated to peak season and pre-season windows, until they reply, book, or archive.
The pipeline
Tuned to HVAC seasonality, not generic recall blasts.
Every contact has a single state — Queued, Replied, Booked, or Archived — and the platform moves them through it deterministically. No human triage, no overlap, no over-messaging a homeowner who already replied.
- 01Import every service call, estimate, and maintenance-plan customer you already have
CSV paste, ServiceTitan / Housecall Pro export, ad-account pull, or webhook — Resurvex normalizes after-hours ringouts, dead quotes, expired warranties, and lapsed maintenance-agreement customers into one reactivation pipeline.
- 02Score by system age, service window, and prior estimate value
Each contact is scored on equipment age, last service date, prior quote dollar value, and intent signals — so the $9k system-replacement estimate that went cold lands in front of a human, not in a generic "it’s fall" recall blast.
- 03Run vertical-tuned SMS, email, and AI-voice sequences
A 100°-week ringout sounds nothing like an October heat-tuneup pre-season — and never sounds like a med-spa consult. Replies end the loop; non-replies keep stepping up on a weather-aware cadence calibrated to HVAC until they reply, book, or archive.
- 04Route replies onto the right tech’s calendar
Bookings land automatically on the dispatcher’s existing calendar with the right tech for the right system, and every recovered dollar shows up on the dashboard in real time so the platform pays for itself on the first revival.
What we reactivate
The missed-call text-back & lapsed service plan your office can’t get to.
Techs are on the roof, the dispatcher is on the phone, and a single recovered service call is worth months of software. These are the painful events this product reanimates.
Questions HVAC owners ask
The stuff owners ask before they sign.
Anything not covered here — our team reads every email. Write us directly.
Ready when you are
See the HVAC tier on pricing — monthly subscription covers the platform, with an optional performance fee on the top tier that only kicks in when the recovered revenue is positive.